1. Introduction
Welcome to Vivah. We respect your privacy and are committed to protecting the personal information that you share with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your personal information.
2. Information We Collect
We may collect information that you provide directly to us when you create an account, purchase a service, create a digital wedding invitation, contact us, or otherwise use our website.
Personal Information
- Name
- Email address
- Phone number
- Account information
- Billing or transaction information
Wedding and Event Information
When you create a digital invitation, you may provide information such as:
- Bride and groom names
- Wedding or event date
- Venue and location details
- Event timings
- Family member names
- Photos and images
- Invitation messages
- RSVP and guest information
Technical Information
We may automatically collect certain technical information when you use our website.
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Website usage information
3. How We Use Your Information
We may use the information we collect for purposes including:
- Creating and managing user accounts
- Providing digital wedding invitation services
- Personalizing wedding invitations
- Processing orders and payments
- Providing customer support
- Improving our website and services
- Preventing fraud and unauthorized activity
- Maintaining website security
- Complying with applicable legal obligations
4. Wedding Invitation and User Content
Users may upload or provide photos, names, event details, invitation messages, and other content for the purpose of creating personalized digital wedding invitations.
This information is used to create, personalize, host, and display the invitation requested by the user.
You should only upload content that you have the right or permission to use.
5. Payments
Payments for our services may be processed through third-party payment service providers.
We do not directly store complete debit card details, credit card details, UPI PINs, passwords, or online banking credentials.
Payment providers may process your information according to their own privacy policies and terms.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain user sessions, remember preferences, understand website usage, and improve the user experience.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. How We Share Your Information
We do not sell your personal information.
We may share necessary information with trusted service providers that help us operate our services, such as:
- Website hosting providers
- Payment gateways
- Email service providers
- SMS or notification providers
- Analytics providers
- Technical support providers
We may also disclose information when required by law, legal process, or government authority.
8. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.
However, no internet-based service or electronic storage method can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain records, resolve disputes, prevent fraud, or comply with applicable legal requirements.
10. Your Rights and Choices
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Update your account information
- Request account closure
- Withdraw certain permissions where applicable
Some information may need to be retained where required for legal, security, transaction, or compliance purposes.
11. Third-Party Services and Links
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, policies, or content of third-party services.
12. Children's Privacy
Our services are not specifically intended for children who are not legally permitted to use online services independently under applicable law.
If we become aware that personal information has been collected improperly from a child, we may take reasonable steps to remove that information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements.
The updated version will be posted on this page with a revised "Last Updated" date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you can contact us using the details below.
Email: [email protected]
Address:
Rajajipuram,
Lucknow 226017,
India